Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Katy crews are already moving. Hirex Water Damage sends licensed technicians straight to your Katy address with extraction equipment already loaded and running.
Too many Katy, TX families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Katy operation differently. Every technician on our Katy roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Repair in Katy isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Katy, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Katy, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Katy who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Katy call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Katy jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Katy line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Katy crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Katy property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Katy homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Katy accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Katy get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Katy crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Katy, TX warehouse keeps drying equipment close, which typically puts a Katy tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Katy dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Katy property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Our Katy technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Katy work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Katy, TX, most Katy calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Katy job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Katy properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Katy team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Katy work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Katy home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Katy service, not an upsell.
We stand behind every Katy job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Katy crews cover that full radius.
Beyond Katy itself, our coverage extends across nearby zip codes, with additional Katy, TX crews available for large-scale or commercial losses. If your address falls inside or near Katy, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Katy, Katy, TXCall now and speak with a real Katy dispatcher, not a national call center.
Call +1-844-234-5373